Lincoln, Ca. - Garage Door & Torsion Spring Opener Repair Service
Business: Rolling Garage Doors & Gates
Service: Garage Door & Torsion Spring Opener Repair Service
Reviewer: Patricia P., Homeowner on Jul 23, 2015
Lincoln, Ca 95648
Rating: 6 of 6 A's!
Recommend: Shane really came to our rescue, and put our mind at ease about the whole fiasco with the previous fly-by-night installation by a company that was NOT licensed by the CSLB.
Review Source: Rolling Garage Doors & Gates is listed in and has an "Overall A Grade" Rating on AngiesList.com for Garage Door & Gate Services provided throughout Northern California.
Service: Garage Door & Torsion Spring Opener Repair Service
Reviewer: Patricia P., Homeowner on Jul 23, 2015
Lincoln, Ca 95648
Rating: 6 of 6 A's!
Recommend: Shane really came to our rescue, and put our mind at ease about the whole fiasco with the previous fly-by-night installation by a company that was NOT licensed by the CSLB.
Review Source: Rolling Garage Doors & Gates is listed in and has an "Overall A Grade" Rating on AngiesList.com for Garage Door & Gate Services provided throughout Northern California.
Customers Review:
Shane Dalton, the owner of Rolling Garage Doors & Gates came out initially to give us a consultation regarding some squirrely issues we had with a garage door opener that was installed less than six months ago by another installer & who the year before that had come out on a "big deal" coupon to lube and adjust the garage door and also convinced us to replace the torsion spring.
During the consult, Shane pointed out the stress cracks on the hinges, and noted that the torsion spring was inferior for the size of our garage door, and besides we had already pointed out to him that we got a garage door opener NOT like the original one we had thought was going to be replaced in kind with. Shane promptly gave us an estimate to replace the garage door and torsion spring, and even scheduled a date to install within 5 days of his consultation. Before he left he adjusted the garage door opener motor so that it would stop jerking along the train and so it wouldn't fail before he came out to replace the garage opener.
On the day of installation, he took his time (unlike the previous installer) showed us how to work the control panel and the key pad. He replaced the stressed and cracked hinges, and made sure the door itself was "creak-free" before leaving. He was completely professional, and friendly and made sure that if we had any questions, to feel free to call him any time.
Shane does need a little help in keeping to the appointment time (or window of time) but once he does make it to his appointment, he will WOW you with his craft and skill and you'll quickly forget he was later than he said he would be. You have to keep in mind that once he starts working he doesn't just rip through your project to make it to the next appointment, he will make sure everything is working satisfactorily as he has a very high standard and pride on the work he does. I'll also say that when he didn't show within the appointment window of time he called to let us know he was running late.
Shane really came to our rescue, and put our mind at ease about the whole fiasco with the previous fly-by-night installation by a company that was NOT licensed by the CSLB. By the time Shane left, I felt like we have established a good business relationship concerning our garage door, and opener, etc. We both feel confident that if we run into ANY problems or concerns with the new opener or the new spring(s) that we'll be able to count on Shane to help us again.
- Patricia P., Homeowner, Lincoln, Ca. 95648
Shane Dalton, the owner of Rolling Garage Doors & Gates came out initially to give us a consultation regarding some squirrely issues we had with a garage door opener that was installed less than six months ago by another installer & who the year before that had come out on a "big deal" coupon to lube and adjust the garage door and also convinced us to replace the torsion spring.
During the consult, Shane pointed out the stress cracks on the hinges, and noted that the torsion spring was inferior for the size of our garage door, and besides we had already pointed out to him that we got a garage door opener NOT like the original one we had thought was going to be replaced in kind with. Shane promptly gave us an estimate to replace the garage door and torsion spring, and even scheduled a date to install within 5 days of his consultation. Before he left he adjusted the garage door opener motor so that it would stop jerking along the train and so it wouldn't fail before he came out to replace the garage opener.
On the day of installation, he took his time (unlike the previous installer) showed us how to work the control panel and the key pad. He replaced the stressed and cracked hinges, and made sure the door itself was "creak-free" before leaving. He was completely professional, and friendly and made sure that if we had any questions, to feel free to call him any time.
Shane does need a little help in keeping to the appointment time (or window of time) but once he does make it to his appointment, he will WOW you with his craft and skill and you'll quickly forget he was later than he said he would be. You have to keep in mind that once he starts working he doesn't just rip through your project to make it to the next appointment, he will make sure everything is working satisfactorily as he has a very high standard and pride on the work he does. I'll also say that when he didn't show within the appointment window of time he called to let us know he was running late.
Shane really came to our rescue, and put our mind at ease about the whole fiasco with the previous fly-by-night installation by a company that was NOT licensed by the CSLB. By the time Shane left, I felt like we have established a good business relationship concerning our garage door, and opener, etc. We both feel confident that if we run into ANY problems or concerns with the new opener or the new spring(s) that we'll be able to count on Shane to help us again.
- Patricia P., Homeowner, Lincoln, Ca. 95648
